Help

Purchasing of fonts

Ordering online is the quickest and easiest way to purchase our fonts. Payment can be made by Credit Cards or PayPal. Purchased fonts can be downloaded immediately after an order is placed and payment is confirmed. Payment can also be made by bank transfer, however please note that it may be necessary to wait several days until confirmation of received payment is received before downloading the fonts. We do not accept cheques.

Downloading of purchased fonts

If you have paid your order online, you will be redirected to a page where you can download your fonts immediately. The files are compressed in .zip format. If you’ve paid by bank transfer, we will email you a link to a web page where you can download your ordered fonts immediately after confirmation of payment.

Font upgrades

Purchased fonts can be upgraded. If you have bought individual font styles, you can upgrade to the complete font family and pay the difference in price. Your upgrade options for individual fonts are displayed in the Fonts section of your account.

Invoicing

Your invoices in PDF format are stored in your account so that you can print them at any time. Should you need us to send you a paper invoice by post, contact us via email.

VAT

VAT is applied to all orders from within the EU. If your invoicing address is outside of the EU, VAT will not be charged. If your company resides within the EU and has a VAT number, it can be entered into your personal account details in SCTF. VAT will not be charged on orders with a valid European VAT number.

Entering VAT details in orders

If you have entered a VAT number and it has not been accepted, it may be possible that it is not a valid VAT number. We use the European Commission’s Taxation database for checking VAT numbers - you can check the validity of your VAT number on their website.

Security

After logging on, all communication between your computer and our server is done within the Secure Sockets Layer (SSL) protocol.

Discount codes

Certain discounts and special offers utilise so-called promo codes. If you receive such a code, you may enter it in the corresponding field of your shopping basket before confirming the order. The final price will be adjusted automatically.

Re-selling of fonts

Fonts cannot be purchased for the purpose of resale; the licence is non-transferrable and legally binding between SCTF and the end user.

Modifications of fonts

If you need to make modifications to our fonts, contact us with your request - we will propose a cost and time solution.

Returns of fonts

Once a font has been downloaded from the SCTF webpage, it cannot be returned or exchanged. Should you encounter an unexpected problem with your purchased fonts, contact us by email.

What are Smart packages?

Smart packages will make it easier for you to find fonts, but primarily save you time and money - each bundle contains the most appropriate selection of fonts which we can offer for a given sphere of interest.